To preserve the beauty and longevity of your natural silk item, please follow these care instructions:

Cleaning

Natural silk should preferably be cleaned by professional dry cleaning.

Do not bleach and do not use detergents containing chlorine or harsh chemicals.

Hand Washing

Washing natural silk frequently is not recommended. When you do, treat your scarf to a gentle hand wash in lukewarm water using mild detergent specially made for silk or delicate fabrics. Move the fabric softly through the water for a few minutes without rubbing, wringing or twisting. Rinse carefully until the water runs clear.

Machine Washing

Machine washing is generally not recommended. I have occasionally tested it myself — always with some anxiety — and the silk has remained unharmed, but this cannot be guaranteed, so it is done at your own risk.

If absolutely necessary, wash with mild detergent specially made for silk or delicates in a large amount of lukewarm water (up to 30 °C) using a delicate setting, without pre-soaking and with minimal mechanical action. Choose a short rinse cycle that gradually transitions to cold water and use a low spin speed.

Whenever possible, hand washing or professional cleaning is preferable to protect the fabric.

Drying

Do not tumble dry. Allow the scarf to air dry naturally. To remove excess moisture, gently press your silk between clean towels — never wring it out. Lay the scarf flat on a fresh towel away from direct sunlight and heat sources.

Avoid hanging the silk while wet, as gravity may stretch and distort its shape.

Ironing & Storage

Iron on a low temperature setting suitable for silk, preferably on the reverse side. If a higher temperature is needed, place a clean cotton cloth between the iron and the fabric.

Store the scarf flat in a cool, dry place to help maintain its shape and appearance. Alternatively, hang your scarf on a padded or rounded hanger.

Proper care will help preserve the color, texture and delicate structure of the silk for years to come.

Seidraum offers two types of silk scarves: printed editions based on original artworks, and one-of-a-kind batik pieces painted directly by hand on silk.

If you have an idea for a personal piece, a special request, or a collaboration in mind, you are warmly invited to contact me at studio@seidraum.com. I take on selected custom projects when time allows and the idea resonates with my work.

All Seidraum designs begin as original artworks on paper — not patterns or digitally assembled elements.

I sketch and paint each piece by hand using mixed media, primarily watercolour, building complete compositions from the first line to the final detail. My background includes formal art training, which continues to influence how I approach colour, flow and fabric.

For printed scarves, the finished artwork is scanned in high resolution and carefully prepared digitally to preserve the softness, transparency and brushwork of the original painting before being transferred onto silk. Learn more about artisan printed scarves here.

The one-of-a-kind batik pieces follow a different process. After creating a full-scale sketch, the design is drawn onto silk by hand. Special resist agents are applied to define the outlines and control the flow of dye. Once dry, colour is painted directly into the fabric, layer by layer. Each batik piece is then fixed, washed, tested for colour stability, and dried to ensure it is wearable and long-lasting. Because this process happens directly on silk, every piece is unique and cannot be reproduced. Learn more about hand-painted batik scarves here.

I will always use only natural fabrics. Natural fabrics are not only higher quality and last longer than synthetic fabrics, but they are most importantly biodegradable.

Seidraum scarves are made with 100% pure silk twill or Pongé.

Batik textile dyes that are used are manufactured according to Regulation (EC) No. 1907/2006 (REACH) and are not classified as hazardous according to Regulation (EC) 1272/2008. They are water-based, contributing to lower environmental impact.

Seidraum printed scarves are ethically produced in Ukraine. The silk is digitally printed using environmentally friendly water-based inks.

Each piece is designed in limited quantity to last, reducing fast fashion waste.

Payment methods currently accepted:

• Credit/Debit Cards

• American Express

• IDEAL

• SEPA

For bank transfer and individual payment/shipment solutions please contact me at‍ ‍studio@seidraum.com.

Once your payment has been received, your order will be shipped and you will receive a tracking number.

I currently ship within the EU, to non-EU European countries and to the United States. If you live in another country, get in touch and let me know at studio@seidraum.com. I will prepare a custom shipping quote for you.

AUSTRIA

3.40 Euro (shipping time 5-15 business days)

For local pickup in Vienna (Free), I will contact you within two days to arrange a convenient time and meeting place, as I currently do not operate a physical store. If you have any questions, you are always welcome to contact me via studio@seidraum.com.

GERMANY

9.25 Euro (shipping time 5-15 business days)

EU COUNTRIES AND NON EU EUROPE

16.25 Euro (shipping time 5-15 business days)

USA

27.90 Euro (shipping time up to 20 business days)

In case the design chosen does not quite meet your taste and you prefer another Seidraum piece, there is also the possibility to exchange it. It is important that you notify me of your wish to exchange your piece within the 14-day exchange period and let me know which piece you have chosen instead. I will of course be happy to advise you. Afterward, please return the unworn and intact design in its original packaging.

If you are 100% sure that you don't want to keep the piece you ordered, I will be able to accept your return request as long as the 14-day return period has not expired after shipping your order and the piece shows no signs of wear. In this situation, you are welcome to send me an E-mail at studio@seidraum.com and I will inform you about the further procedure. Please make sure that you return the piece well packed in its original packaging so that it arrives safely. As soon as the return package has reached my studio and I have carried out the quality check, you will receive the money-back.

It may take up to 10 working days to process your return or exchange package after I receive the return package.

IMPORTANT INFORMATION:

• Please do not send your purchase back without prior notice.

• I ship from Austria. If you're ordering internationally (non EU countries and regions), local taxes and customs fees may apply upon delivery. These are NOT calculated at the check out. I'll be able to work on making this process smoother as Seidraum grows.

• Personalized pieces cannot be returned.

• Items bought on 'Sale' cannot be exchanged or returned.

• Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

• Please note that the shipping costs for exchange or return packages have to be paid by yourself.

• In case of a return, the money will be transferred back to the account from which the purchase was initially made and only after the goods have been received and processed.

• If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise there is no guarantee that I will be able to receive your returned item.